Contact us

Contact Us

We'd love to hear from you! Whether you have a question about our products, need help with sizing, want to check on an order, or just want to say hello, the Petweara team is here to help.


Get in Touch

Email: service@petweara.com

This is the best way to reach us for all inquiries, including:

  • Order status and tracking

  • Sizing and fit questions

  • Returns and exchanges

  • Product information

  • Wholesale and partnership opportunities

  • General feedback and suggestions


Response Time

We typically respond to all inquiries within 24–48 hours on business days (Monday through Friday, excluding holidays). If you contact us over the weekend or during a holiday, we will get back to you on the next business day.

To help us assist you faster, please include your order number (if applicable) in your email.


Frequently Asked Questions

Before reaching out, you may find the answer you're looking for in our policies:

  • Shipping Policy – Information on processing times, delivery estimates, and tracking.

  • Return & Refund Policy – Details on how to return or exchange your order.


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We're Here for You

At Petweara, your satisfaction and your dog's comfort are our top priorities. No question is too small — if there's anything we can do to make your experience better, please don't hesitate to reach out. We're always happy to help you and your furry friend.


Petweara — Dressing dogs in comfort, style, and love.